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      TTEC

      Engaged Employer

      TTEC reviews

      Aggressive Outbound Sales - Small Business Advisor TTEC Employee Review

      2.0
      Apr 13, 2014
      Small business advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Set Schedule. Potential for commission. Good starter job if you plan on staying in outbound sales or collections.

      Cons

      High turnover. Constantly moving desks and computers. High expectations for commission. Although you work with existing customers, 9/10 times they aren't expecting your call and don't want to talk to you. (Essentially cold calling) Training doesn't prepare you for the aggressive sales floor.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 2, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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