Teletech In a Nutshell - Project Manager, Instructional Design TTEC Employee Review

1.0
Apr 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The corporate headquarters is massive and impressive.

Cons

On-boarding was insufficient and did not properly prep me for the ins and outs of working with this company. The benefits are terrible. They offer two plans, neither of which make sense or are easy to navigate, and cost the employee an incredible amount of money. The communication within the company is lacking. From inter-departmental to corporation-wide, communication is not clear to anyone and action items for employees are never made clear. There is no company culture. Whether you work at corporate or remotely, there is not sense of community. No Christmas or year end get-togethers, no mention of birthdays, anniversaries or spontaneous team building. A complete lack of work/life balance. As employees we worked consistently over 50 hours a week, and were not compensated. It is expected. This is a terrible company for which to work.

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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