Horrible Work Life Balance - Human Resources TTEC Employee Review

1.0
Jul 10, 2014
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about what NOT to do in a company.

Cons

IT infrastructure is so messed up that many current employees don't even know how to use it correctly. If you want work life balance, this is not the place for you. They expect you to work 70 to 80 hours a week with no recognition. You only receive recognition once you've submitted your notice. Projects are so unorganized that HR tends to be the ones who have to come clean up the mess. They continuously acquire new companies when there they haven't integrated the ones acquired 4 years ago. They've acquired about 8 companies and not even ONE is fully integrated.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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