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      TTEC

      Engaged Employer

      TTEC reviews

      Dont waste your time - Anonymous employee TTEC Employee Review

      1.0
      Mar 3, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get paid on time

      Cons

      The do some sneaky stuff to make sure they push you out the door. They will lie on your reviews, try and tell you to work off the clock, dont care about your life when a natural disaster is happening. They will talk over you and say that they are listening to you but they will not do anything to try and keep you. They will then harass you about returning the equipment (remote work only). I do not recommend this company. They will not stand behind their values that they claim to hold so dear... This company is a joke to work for. Dont waste your time...cause they will just waste yours.

      avatar
      TTEC Response
      4y
      We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      13h
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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