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      TTEC

      Engaged Employer

      TTEC reviews

      Fine for what it is, but lots of room for improvement - Deposit Services Specialist TTEC Employee Review

      3.0
      Jun 10, 2022
      Deposit services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Paid training - Work from home option - Equipment provided (except Ethernet extension cord, if you need one) - Management is fairly understanding of personal situations

      Cons

      - Insufficient training - Not everything is explained clearly, you are left to fend for yourself a lot of the times - Slow equipment that is always lagging, and then you are yelled at because you’re not “doing your job efficiently” - Unorganized

      avatar
      TTEC Response
      3y
      We appreciate your thorough evaluation of our processes. We take this as an opportunity to help us be a better company for our employees. Thank you!

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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