Corporate HQ Roles - Anonymous employee TTEC Employee Review

3.0
Jul 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The corporate HQ building is very nice with an on-site gym, health kiosk, cafeteria, and internal courtyard. Job flexibility was a huge perk – it was an 8-5 office job but management was okay with occasionally working from home (as long as that privilege didn’t get abused). My managers were usually appreciative for hard work and were liberal about complimenting on a job well done. Most corporate HQ employees complained about the bene’s, and while it’s true they weren’t super great, I thought they were satisfactory (pretty standard health, dental, vision plans… moderate 401k match.. paid time off which is accumulated and increases at a faster rate the longer you are employed). For the most part I didn't have to work on the weekends.

Cons

The salary was below the industry average across all departments, which paved the way for extremely high attrition because folks realized they could go down the street and make 20% more as soon as they got some experience under their belt. Seriously, the only way someone would get a raise or promotion in my department was when a more senior person would leave and then management would dump all of their old work on top of your current workload to fill the void... even then, pay increases were not proportional to the additional workload. Management tried to squeeze every bit of productivity out of each employee which often interfered with work/life balance - another factor of the high employee attrition.

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TTEC Response
10y
Thank you for your feedback. We'll include your concerns in our report and take a look at current policies and how we can improve.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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