Very unappreciative - Claims Specialist TTEC Employee Review

1.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Experience and skills while working for the company that contracted Ttec.

Cons

Management is only trained for their job and not how to work with employees. When I filed a complaint the bullying started, I filed another complaint and all my work was being pick through. Even after coming into the program before most of the management and having show them how work was completed in my department. After a tragic event happened and I asked my team leader to help me, he did not and when I came back a week later I was fired because they said no one else should have to do my job. What needed to be done I didn’t have access to complete anyway.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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