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      TTEC

      Engaged Employer

      TTEC reviews

      Horrid - Customer Service Representative TTEC Employee Review

      1.0
      Jun 7, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a remote job. None other than that. Literally absolutely no pros about this company

      Cons

      Embarrassingly low pay, bad management, mediocre training, extreme micromanaging, no consistency in training or quality control. Don't take this job unless you want to be yelled at all day by customers and then demeaned by management who has nothing better to do than time how long it takes you to go to the bathroom.

      avatar
      TTEC Response
      3y
      Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      1.0
      Jun 24, 2026
      Advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wow YOU CAN Work at home

      Cons

      If you love to be harassed, discriminated against and tortured, this company is for you!

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