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      TTEC

      Engaged Employer

      TTEC reviews

      Even though I'm not big on customer service positions... - Customer Service Representative I, Product Support Associate TTEC Employee Review

      4.0
      Sep 22, 2015
      Customer service representative i, product support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great TLs, good support, nice friendly group to work with, regularly updated and informed about changes and internal positions opening up and they give first consideration to current employees, short commute (work from home), can work form anywhere as long as you have a quiet environment and decent internet connection

      Cons

      Just temporary, part time positions for the past several months, I see some upward mobility but not a lot, not fantastic pay, Seems a little unclear about the requirements for monthly performance bonuses which I have never seen in spite of keeping my reliability and metrics up to standard, Temporary employees (which a lot of people technically are for several months at a time) do not qualify for certain benefits including holiday pay, etc.

      avatar
      TTEC Response
      10y
      Thank you for your feedback, we do try our best to support everyone as much as we can.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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