Don't Expect Much - Customer Service Representative (CSR) TTEC Employee Review

No support from higher ups. Questions are typically answered after a few hours, if at all. Very obvious favoritism. Quality control makes their own rules, decides when they want to follow them and doesn't grade calls consistently. When you ask for clarification, supervisors say they'll find out, but never follow up. Training is a joke, most of the time is spent waiting instead of covering vital information. Most of the training happens when they throw you to the wolves and aren't given grace for mistakes made due to lack of training. I would never work here again.