Work experience - Customer Service Representative TTEC Employee Review

3.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary at the end of the month.

Cons

Toxic environment, managers do not really care.

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TTEC Response
11mo
Thank you for taking the time to share your thoughts. We’re glad to hear you recognize the value in our compensation. Your feedback on the work environment and leadership is important to us, and it helps us identify where we can grow and do better.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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