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      TTEC

      Engaged Employer

      TTEC reviews

      Unprofessional and inhumane - Customer Service Representative TTEC Employee Review

      1.0
      Aug 6, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice coworkers Nice trainer Nothing else

      Cons

      HR is useless Constant threats of being fired Inhumane expectations - not allowed to hang up on rude and abusive customers Poor benefits Oppressive atmosphere Unorganized and unprofessional management Poor salary

      avatar
      TTEC Response
      10mo
      Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers and trainer, and we take note of your concerns regarding management, expectations, and overall work environment. Your input will be shared with the relevant teams for review.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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