has good aspects but do not enjoy - Sales Associate/Support Talbots Employee Review

2.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to calling out. Helps build your customer service skills.

Cons

Working at this store i a lot of issues. First off they do not pay me enough for the amount of work I do. They except you to work the register. Answer phones .process directs. Be full attentive with each customer. Be a security guard warding of shoplifting. Clean all at the same time while the managers hide in the back office practicing using pretty fonts on word. Also the customers also make it unpleasurable. Most people that come in are snobby rude messy and treat you like a servant. I have worked 3 other retail jobs and have never experienced do much dysfunction. Also certain manager don't keep their word and say very disrespectful and unprofessional things to their employees. Also I have a problem with them change the schedule that they have posted without telling us because employees have lives outside of their walls it makes it harder to plan anything. Also they either put too many people on or they put far too few should have been trained to manage a schedule. however this is what I deal with at my location I don't know anything about other locations

Explore other reviews about Talbots

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Team was so supportive and kind - Taught me lots of valuable industry experience

Cons

I have no cons to mention

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

None. This company is garbage compared to how it used to be.

Cons

Slave wages, not enough hours for anyone except management because the private equity company that owns us has cut our staff to a skeleton crew even on busy days. Management and associate alike are stretched super thin to the point of exhaustion. Even as a sales associate, there was a time I supported myself on a Talbots salary. Now I have to choose between paying my car insurance or getting an oil change. I used to get 30+ hours a week even as a sales associate. Now I'm lucky if I get 20. Health benefits are a rip-off. The company in my observation has had a time finding and maintaining good workers. If you value your livelihood, run fast and run far.

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