Part-time Keyholder - Part-Time Keyholder Talbots Employee Review

1.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The customers are fantastic. The clothes are of exceptional quality and style which made it easy and fun to sell. Loved connecting with the customers and creating a return relationship. My coworkers were all fantastic as far as I was concerned.

Cons

Put in extensive effort giving superb customer service, knowledge of the merchandise (ie. fit and the such). All around dedicated to my job and that which was required. However, training was lacking. Minimal training in the beginning on creating the customer experience and developing relationships. Training on the actual programs used for payroll, and other management requirements specific for the company, were subpar and lacking. Asked for follow-up and printed information to back up the little information given. The packets were promised, but not delivered. When let go, I was told that I did not seem to understand the programs that I was not properly trained on. Ouch. I loved my coworkers, and was nothing but friendly to them. Business friendly. A couple coworkers created unnecessary drama with me in the workplace that could have been dealt with if they had simply addressed me about it. Also, things were misinterpreted and blown out of proportion. However, when in a management position this is a common thing. Work is business not personal, predominantly. I found this drama to be absolutely immature. Spent so much time on recovery and the such. My manager acted like I spent my nights walking around in circles. Summary is this: put in 200% expect 0% in return. What a disappointment. I expected much better from this company. Also, this all happened weeks before Christmas. Thanks, Talbots, for letting me go instead of working with me to make me a better employee. Also, was offered a seasonal temporary sales position as a consolation prize through December which I declined. Why give them a cushion for the holidays and soften the blow for me? No thanks, Talbots, I'm a tough cookie. You don't deserve me.

Explore other reviews about Talbots

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Team was so supportive and kind - Taught me lots of valuable industry experience

Cons

I have no cons to mention

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

None. This company is garbage compared to how it used to be.

Cons

Slave wages, not enough hours for anyone except management because the private equity company that owns us has cut our staff to a skeleton crew even on busy days. Management and associate alike are stretched super thin to the point of exhaustion. Even as a sales associate, there was a time I supported myself on a Talbots salary. Now I have to choose between paying my car insurance or getting an oil change. I used to get 30+ hours a week even as a sales associate. Now I'm lucky if I get 20. Health benefits are a rip-off. The company in my observation has had a time finding and maintaining good workers. If you value your livelihood, run fast and run far.

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