1.0
Feb 23, 2017
Current employee, less than 1 year
San Francisco, CA
Recommend
CEO approval
Business Outlook
Pros
Good technology focusing on customer support with clean integrations including Salesforce and Zendesk. Strong roadmap and good quality developers. Currently a good industry to be in however it is getting quickly crowded
Cons
Company has made massive mistakes with a revolving door of quality folks leaving. Company is blinded by its position to take on additional funding and it is killing the company. Comp plans being changed midyear, several managers and VPs over the last 12 months and shady attempts to not pay reps their earned $'s. Not to mention a decimated marketing team. Huge ego with COO claiming to be a hot shot but really has no clue on what makes a culture successful.