Stay away - Talkdesk is a great example of people leaving due to bad management - Anonymous employee Talkdesk Employee Review

1.0
Oct 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Still some great engineers and people..but they leaving quickly - Great office, free coffee and food (but less than before..likely they are cutting down due to Dreamforce expenses).

Cons

- Upper management have no respect for older employees, they hire friends and push aside the people who build the company in the last few years. There is absolute no recognition for hard work. - Upper management is clueless about their Engineering team. They have no idea on how to manage them well and use a decent process to review their performance. - Management badmouths ex-employees in order to justify their exit to the current employees. - The CEO has absolutely no respect for his employees, he is clueless in how to handle them and resists in promoting people who shows consistent performance. - A lot of backstabbing politics, that the CEO is privy about. He actively encourages rumours. - Office dating makes things awkward (the CEO sets the example). - Promotions are rare, and sometimes they dont come with pay raises. - Recruitement strategy is next to none. With every hire the engineering team quality goes a notch down. - Most of the product team left, along with the VP of Engineering, most senior engineering manager, the first recruiter, the head of human resources and over 20 engineers in the past 6 months.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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