Constant pressure and lies from management - Sales Leader Talkdesk Employee Review

1.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

-The people at the entry level & mid-level management are truly some of the best people I have had the pleasure of working with. -The product is going to be industry-leading once the full stack is developed and out of "vaporware" stage.

Cons

If you're in sales you will face unreasonable quotas, inflated pipeline, and get caught in the crossfire of a constant knife fight between leadership and executives. Your RVP may be advocating for you, but they really have no control or impact whatsoever. No one is even close to sniffing quota In a general sense, the company is losing people left and right and morale is at an all time low. Years of promises of promotions, raises, and bonuses have gone unanswered. COVID has been a convenient excuse for executives to skip review cycles and delay increases. Even before COVID a large amount of employees did not receive their annual bonuses despite signing bonus plans. Senior leadership is very clique-like and the pursuit of personal glory & fame has overtaken basic managerial principles. Pressure from above cascades onto employees which often results in overworking, long hours, weekend deployments, and constant escalations. The general sentiment I've seen and heard from leaders when their employees ask about raises/promotions is, "They should be grateful to have a job with everything going on now".

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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