Complete and total disaster. The fake marketing reviews posted here are painful to read. - Account Executive Talkdesk Employee Review

1.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

I got out and ended up at a superior organization

Cons

If selling vapor or half baked products is your thing, jump on board! Senior leadership directly misleading key accounts to make sure they renew. Several members of the c-suite drove their previous sass company into the ground. Leadership leads with fear and threats. Middle management are a bunch of spineless yes men. Several top 10 sales reps fired bc Tiago (CEO) and crew simply cannot pay commissions. Evicted out of every office building we had, they used covid as a cover. Don’t pay app connect partners which is why they are all leaving. Sales ops is run by an individual basically fresh out of college with ZERO sales experience. Dumpster fire. Run don’t walk if you are considering.

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Talkdesk Response
5y
We're sorry you had a negative experience at Talkdesk, and we appreciate your feedback as we continue to make improvements. If you're willing to share specifics about the issues you listed, please send us an email so we are able to understand where to focus our efforts.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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