Insufficient Merit Process - Architect Talkdesk Employee Review

1.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- Work Life Balance - Remote Work

Cons

- Unfairly compensated multiple years in a row now. - Management denied merit increases in the last second in 2023. They did give title promotions with a promise to revisit in 2024. 2024 came and only approx a 3% raise company wide was given. Even for those individuals that received title promotions in 2023. Additionally, RSUs were not awarded based on merit but based on held equity in relation to the department. - Stay away from this company. They have more leadership and employee morale is at the depths of the ocean.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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