Great place if you've got startup mentality! - Anonymous employee Talkdesk Employee Review

5.0
Feb 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who gave bad reviews got fired because they simply didn't perform. Bottom line. If you work hard and show results you'll love it. Don't work here if you plan on sitting and waiting for business. -Great product that has advantages over its competitors -Growth opportunities are there. If you do well, you get the exposure and promotions you deserve -Catered lunches every Friday and on random Lunch and Learn days -Super smart people to work with -New features released often -Flexible hours -Open door policy, leaders make themselves available for conversations/ideas

Cons

-Typical startup growing pains: some undefined processes, not everyone is always on the same page -Cultures are silo'd across teams -High turnover due to laziness

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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