Pathetic Interviewing & Executive - Enterprise Account Executive Talkdesk Employee Review

1.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The market has a need and the solutions target to solve that need. They have existing customer base that reps can support and expand. They have "artificial intelligence" to stay competitive.

Cons

Frankly, the culture is toxic and the execution is pathetic. Constant changes that limit reps ability to focus on market growth. Non-trustworthy leaders and the interview process is a joke. They waste your time, require your references to spend over 30 minutes providing a review, then don't respect candidates by not communicating where they are in the process. Took me over 5 months to get to an offer. Would never send the offer they verbally mentioned. Then by the time you accept it, the offer changes. It was consistent low-balling, mis-direction, unethical approaches. Will set up follow ups with you, then just not show up to the call - claiming "we are just so busy". Steer very clear from this organization. You will never achieve your goals here and are making massive employment cuts to "increase value" reducing cost of sales.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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