Only concerned with numbers - Intake Coordinater Talkiatry Employee Review

1.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

There were a couple of really great managers and leadership that I will always appreciate and have respect for. It was a great experience being able to work from home and help patients get their initial appointment.

Cons

This company, as of today, furloughed over 100 employees in order to outsource our job roles to a call center in Columbia. They gave us no warning, lied to us that everything was ok and then we just woke up to revoked access and an email of what had happened. Their main goals has always been saving cost where they can and to keep numbers up patient wise. If they truly cared about quality they wouldn't have given our jobs to a group that has continuously made errors even when the ones who were trying to train them, were the ones who got sacrificed. Backwards business, not ideal to work for.

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Talkiatry Response
3y
Reorganizations are incredibly difficult. While the decision may seem abrupt, please know that decisions like this one are carefully considered over months to gauge impact and search out alternatives. It’s hard news to deliver and we’re committed to helping those affected to the best of our ability during the transition.

Explore other reviews about Talkiatry

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is straightforward. The clients are mostly reasonable. I prescribe a lot of stimulants in states where I can prescribe them. The electronic medical record and the resources contained within make it easy enough to do it. A good job at this. They offer the use of an AI scribe to help with documentation. You can be involved as much or as little as you want to in activities beyond direct patient care. Talkiatry chooses to make its money through the use of the psychotherapy add-on code. You're incentivized to spend time talking with your patients, which seems like a win for everyone.

Cons

Figuring out how the performance portion of the pay structure works is challenging and takes several months. You also take a significant hit in taxes because of the the back that the performance portion of your salary is paid as a bonus which is taxed at 30%. This is higher than the base pay tax rate. I'm hopeful that I'll see the significant tax return next April.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, they put their employees first and we represent a great resource for patients

Cons

Startup, still working on policies and documents

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