Pros
Pay was competitive for the region.
Some coworkers were knowledgeable and supportive.
The industry itself is stable and can provide good experience.
Cons
My experience at Tallgrass ultimately highlighted a major disconnect between what leadership says about employee support and what actually happens when someone needs it.
When I found myself dealing with a serious personal situation and reached out for help, I received essentially no meaningful support from management or HR. Instead of approaching the situation with understanding or attempting to work toward a solution, the response I received made it clear that employees are largely viewed as replaceable.
The situation eventually escalated to the point where it had to be reviewed externally. The outcome of that process determined that my actions were justified given the totality of the circumstances, which speaks volumes about how the situation was handled internally.
The most frustrating part of the experience was how avoidable it all was. A small amount of communication, empathy, or willingness to work with an employee could have prevented the entire situation.
Instead, the process left me feeling like the company’s culture statements are more about optics than reality.