Don’t apply it’s not worth it - Account Manager Talus Pay Employee Review

1.0
Jan 1, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here.

Cons

Poor management, pay is crap, they reward good, hard working employees with more work by picking up the slack of lazy employees that don’t know their knee from their elbow. Upper management pretends they don’t know that lower level departments like customer service are struggling because their managers are always too busy to help them. There is never a manager available when you need them. The raises they give are a slap to the face.

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Talus Pay Response
3y
Thank you for your feedback! Growth is hard and from the looks of it, you grew with us for several years. Hopefully, when you have a moment to reflect on what you experienced, learned and accomplished, you will continue to grow in your knowledge and skills. We have been through unprecedented times for sure with even more uncertainty ahead! Upper management recognized the need of supporting the front-line customer service which is why additional resources (Leads) were posted and hired. Training takes time and transitions can feel slow, but they are actively in process. There is also work in process to add training curriculum to improve employee performance as well as management's performance. From your comment about merit raises, it sounds like we have opportunities for improvement both on the delivery side and recipient side. Thank you again for taking the time to share your insights. If there is anything additional that we can assist with, please reach out to the HR Team directly. We wish you all the best in your future endeavors.

Explore other reviews about Talus Pay

5.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Anytime I need help, I can depend on my team and support to get my answers asap.

Cons

I have nothing bad to say.

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Talus Pay Response
1y
Thank you for your review and fantastic feedback – we agree, we have a great team of people here. Creating a work environment and culture where everyone can thrive is important to us, so it’s great to hear that you are having such a positive experience. Thank you for being part of our wonderful team!
1.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent one week training. Training staff is nice

Cons

THERE IS A REASON WHY YOU GET HIRED HERE AFTER TWO EXTREMELY SHORT INTERVIEWS. RSL's are the biggest micromanager. They believe themselves to be more important than your time out building a pipeline. Random scheduled meetings with focus on their time only. Run far away from this company. Around $660 monthly take home to get you on your feet.

1
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Talus Pay Response
9mo
Thank you for your feedback! The payments industry is a challenging and rewarding industry, and you're right, it takes a ton of work to build up the business, make connections in your network and develop relationships everywhere you go! We believe that you have something special that would stand out from all of the other processors, because at the end of the day, clients are buying from the individual - not the company. The individual is a representation of the company brand. All of our field sales roles are located in different markets. The commission structure is the same across like-roles. Commission residuals are calculated on the businesses signed. There are opportunities for the long sale in building up relationships with referral partners (like banks) and there are short sales in connecting with small business owners. The opportunities are there and you are correct, it takes a consistent approach to build the pipeline. Please feel free to reach out to your supervisor or any sales leader within the organization to see if there is something that might be missing in your approach so we can work together in supporting you for a more rewarding career!
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