Excellent company, but is transitioning from DEVOPS to Enterprise - Director, Technical Account Management Tanium Employee Review

4.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

The quality of the people, the care they have for their customers, and each other.

Cons

It is a very 'wild west' environment, they operate almost solely on the Hero model where you have to get it done or it doesn't get done. They need to invest in their customer self-service portals, sustained engineering teams, and quit making their ESO and TAM's chase the same support tennis balls over and over by creating rich, customer friendly documentation that allows customer to self-serve. At this company 60 hour workweeks is the norm, mostly due to customer service inefficiency and the lack of customers being able to help themselves. We do not have a rich KB customer service site at this time.

Explore other reviews about Tanium

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great comp, benefits, work life balance most of the time. Trustworthy leadership and strong direction

Cons

Can be hectic at times with tight deadlines and long hours but is not the norm

3.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for Tanium over 5 years and have seen a lot of change. The pace is fast and the teams are small so if you want autonomy and ownership this is a great place to work.

Cons

They're constantly reorging, it would be nice if the exec team could make up their mind on how they want the org structured and stick to it. They tend to do whatever other "hot" companies at the time are doing. The founder still plays a massive role and the c-suite just seem like his puppets. No one wants to be in office and ppl constantly complain but no one in leadership listens. It used to feel like they cared about what the employees say, but now everyone seems beaten down and just does the work so they're not laid off. Pay is also low compared to competitors. You have a decent annual salary but no bonus and no IPO in sight. You'll get RSUs but the price keeps going down with a promise to go back up. I've only seen it go down in my experience so just be mindful that whatever your base salary is (unless you're in sales) is going to be your total earnings.

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