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Tapingo

Acquired by Grubhub

Is this your company?

A Sinking Ship - Anonymous employee Tapingo Employee Review

3.0
Jul 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros of working at Tapingo are the people you will meet, the office environment, and company culture. It's a start-up so it's young and fun, and there are monthly events that occur for the employees. I was fortunate to get a great boss who taught me everything I know at this point and was a great reference for me moving forward. Work at Tapingo for the people, not the company or its goals.

Cons

Where to start... the company has poor upper leadership, unable to make strategic business decisions and be assertive. Daniel, the CEO, is soft-spoken, not necessarily the best characteristic for someone who is the head of a company for college students. My role changed upwards of three times throughout my time at Tapingo and I never knew when all of the work I had just spent on a particular project would be uprooted and tossed in the trash. The problem with this company mainly is that there is a lot of competition who does the job better, more efficiently, and uses better marketing tactics (i.e. UberEATS, Grubhub, Postmates, Doordash, etc.). Tapingo thinks it's acceptable to send out cartoons to college students and thinks that's going to get them to use the app. Their marketing and analytics is a complete joke. Grow up, realize that college students are a lot smarter these days, and take a minute to actually think about where you want the company to go so that you don't have to lay off the internal people within. A company is nothing without its people and a high turnover rate is never a good sign of a healthy company.

Explore other reviews about Tapingo

5.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

positivity, efficiency, technology, convenience, & friendliness

Cons

The delays of tech. support.

2.0
Oct 6, 2017
Recommend
CEO approval
Business Outlook

Pros

-Schedule yourself -10/hr -When there are 0 orders you are paid to sit on the couch 👍 -Everything is communicated through Slack

Cons

-Getting paid (they can't seem to figure this out) -Mentions on paycheck "as always tips are included on your paycheck" but you will never actually get paid your tips (seriously it's so sketchy) -The company functions off of company debit cards (PEX-Cards) which tend to fail at the register leaving you to foot the bill, and do not expect a company refund for at least 2 weeks -Management needs to be managed, most managers have never worked as Tapingo couriers and often have outlandish expectations -Tapingo does not partner with most restraunts leaving restraunt management irritated when they get swamped with to-go orders, especially when Tapingo is running specials -Food pricing is most-of-the-time inaccurate -Provided 1 sick day in 7 month period -Provided 0 breaks when working 8 hr shifts -Couriers tend to wait to pick up orders until the last possible minute, causing a game of chicken over who pick up which order -Tapingo support WILL spam your phone while working making it impossible to use your GPS, let alone your phone as a whole -Getting harrased by rude customers -Sketchy delivery locations -Employees fight for shifts -Promised "special pay" during events and then never receive the "extra pay" -Everything is communicated through Slack -The delivery app works a qtr of the time

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