Pros
When I was interviewing for my role at TaskRabbit, I kept wondering if all the down to earth, happy people were for real. Seriously, I kept looking for the cracks in the culture, the in-fighting or politics. But I didn't see it. And I still don't. I am so glad that I chose to join this company because of the focus on teamwork here. For instance, the engineering and product team actually cares what kinds of feedback customer service is hearing from clients and Taskers, and they actively work on features to fix it. I've seen engineers sit down and shadow a CS person, and then come up with really elegant solutions. Likewise, the Growth team pitches in to help the Tasker Operations team, and so on and so forth. And Finance, Legal and HR are there supporting it all. I'm also proud of the work we are doing. I see and hear stories of Taskers whose lives are improved because they can work when they want, set their own rates based on their own skills, and succeed. It feels good to know that we are helping shape the gig economy in a way that is good for the Tasker, and the client. And then there are the amazing events put on by our culture committee and speakers brought in by our leadership team. In the past month, we had Brad Smith the CEO of Intuit and Angela Duckworth the author of Grit to speak to us, AND all employees in the SF office got free tickets to see Michelle Obama speak at Oracle Arena, because our own CEO Stacy was the one moderating. Pretty cool.
Cons
We are growing and moving really fast. With that comes some disorganization, and pain. And to some, changes that are hard.