Comfortable wages - Customer Service Advocate III TaskRabbit Employee Review

2.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Comfortable wages, benefits, and a yearly bonus. Some opportunity for overtime and double pay if holidays are worked. Amazing health care, dental, and mental health care. Retirement is matched up to 6% which is very competitive.

Cons

Lack of growth and micromanagement. There's a lot of discussion about growth but very little follow-through. To advance, there are some high hoops you need to jump through and many employees feel extremely discouraged. Managers appear to juggle a lot, leaving little room for constructive and actionable feedback. A strong sense of being mistrusted and excessively monitored leading to many peers not wanting to speak up for fear of retribution and potentially being placed on a "warning". Generally, there's an overall sense of not being heard or taken seriously despite constant company-wide meetings that center around employee pulse and engagement. Again, lack of follow-through and commitment.

Explore other reviews about TaskRabbit

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong mission-driven culture focused on improving people’s lives through flexible work opportunities. - Engineers have a direct impact on features that affect marketplace reliability, booking flow, trust & safety, and overall user experience. - Management is fantastic, caring, and supports their employees.

Cons

I haven't experienced any cons working here

1.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've got nothing positive to say about TaskRabbit. You should work somewhere else, unless you enjoy being miserable.

Cons

Employees are overwworked, underpaid, and constantly disrespecrted, while management does absolutely nothing useful and gets paid a lot more than any of us! It's ridiculous how we do all the hard work but receive none of the rewards!

2
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