Pros
- The company culture is overall positive. People are driven by the mission of helping Taskers earn a living, which is pretty non-evil as far as tech companies go! - Taskrabbit is serious about remote-first work, and it's never hard finding time for personal commitments (i.e. doctor appointments, childcare, etc.) - Prioritization has usually been challenging, but our CTO implemented a new quarterly planning process that makes very clear what everyones' goals and objectives are. It's not perfect, but it's a big step up from what we did before! - Work/life balance is generally good on most teams. - Benefits are excellent, including unlimited PTO you're encouraged to take, well-being stipend, productivity stipend, learning stipend, and a Taskrabbit stipend to use on the platform.
Cons
- Like other reviewers, I agree that the strategic direction from the CEO is questionable. I wouldn't be surprised if a change in leadership occurs within the next ~12 months, but nothing has been announced. - Collaboration between the data team and engineering, design, and product is generally poor. The data team leadership micromanages ICs and doesn't allow them enough space to actually do their job. ICs are in constant tension between what's best for their product/business partners and what will make the data team look good to the SLT. - There's been sizeable attrition in some departments over the last 12 months, particularly in product. This has resulted in a large loss of institutional knowledge. Bonuses will be released at the end of October this year, and I expect there will be many more departures then too. That being said, many of the newest product hires seem excellent, and the future seems bright if we can retain them. - Bonus compensation is tied to company-level metrics and takes ~2 months to deliver after the fiscal year ends. Many newer hires were under the impression that their bonus is mostly guaranteed, which is not accurate. One positive of this structure though is that all levels of the company are working towards the same top-level goals. - Career opportunities are mixed. Taskrabbit often hires out manager/director positions, meaning there isn't much opportunity within the company for ICs to grow into leaders. - Compensation is mixed. No equity is available because Taskrabbit is wholly owned by IKEA. Mid-senior ICs comp is slightly below tech expectations (even at similarly-sized companies), but management comp is generally good because they offer more cash/bonus than comparable roles since there's no equity. - There's often a "fire drill of the month" which pulls everyone's attention away from their stated priorities. Sometimes these situations merit the resources they draw, but often times they don't are a result of improperly resourced infrastructure. Data team ICs are almost always the ones most pressured by these occurrences, which means their existing priorities suffer and fall behind