Employment is a Revolving Door - IT Support TaxRise Employee Review

2.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Co-workers are generally very nice to work with. HR department is incredibly supportive.

Cons

Nepotism is a huge problem at this company. CEO hires friends and family for ANY position, regardless of experience. Executives/Management does NOT communicate well. They are very eager to hire and fire employees on a whim. They focus more on how to generate revenue than keep quality employees. I was fired for "violating" a policy that did not exist. They will terminate people without communicating with the HR department.

Explore other reviews about TaxRise

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From someone who has worked at several tax relief firm, Taxrise has figured out the correct way to run this industry. They are constantly looking for ways to improve the customer and employee experience. The training here is what sets them apart. Every other tax relief company had me on the phone day 1, even with no experience. Pay has also been much better; Their system creates a easy flow for going through cases and reaching bonuses.

Cons

Excellence is the expectation. The standards are high to make sure we provide the best service to clients.

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TaxRise Response
3w
Thank you for sharing your experience. We're glad to hear the training stood out, as we invest heavily in helping new team members build a strong foundation for success. We appreciate your feedback and are grateful to have you as part of the TaxRise team!
2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good quality lunches on Fridays.

Cons

Frat house hazing vibes only with the nerds in charge. Favoritism, if you’re not kissing up to management it’s hard to make a decent check.

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TaxRise Response
2d
Thank you for sharing your feedback. We strive to maintain a professional and fair workplace where employees feel supported and recognized for their contributions. We appreciate your perspective and are committed to making meaningful improvements moving forward.
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