STAY FAR FAR AWAY FROM HERE - Settlement Officer TaxRise Employee Review

1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Compensation is good, but you are scamming people who are broke and barely getting by and you feel scummy after you realize its all lies. Yes, the script is a LIE and you are LYING to people who need your help the most for a quick buck.

Cons

Poor leadership & management who only care about money. Benefits package and PTO are awful. They will literally give you grief for taking a sick day, even when I had to take care of my kids.

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TaxRise Response
2y
Thank you for taking the time to provide feedback on your experience with our organization. We take all feedback seriously and value the opportunity to address your concerns. Your comments about poor leadership, management, and a focus on money are concerning to us. If you have specific examples or suggestions on how we can improve in these areas, we would appreciate your insights so we can take meaningful steps toward positive change. We are highly rated for our ethics, we are disappointed you felt your experience was different. Again, if you would like to contact us with your specific examples we would appreciate it, as we are always open to feedback and change. We wish you the best of luck in your future endeavors and thank you for your time.

Explore other reviews about TaxRise

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From someone who has worked at several tax relief firm, Taxrise has figured out the correct way to run this industry. They are constantly looking for ways to improve the customer and employee experience. The training here is what sets them apart. Every other tax relief company had me on the phone day 1, even with no experience. Pay has also been much better; Their system creates a easy flow for going through cases and reaching bonuses.

Cons

Excellence is the expectation. The standards are high to make sure we provide the best service to clients.

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TaxRise Response
3w
Thank you for sharing your experience. We're glad to hear the training stood out, as we invest heavily in helping new team members build a strong foundation for success. We appreciate your feedback and are grateful to have you as part of the TaxRise team!
2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good quality lunches on Fridays.

Cons

Frat house hazing vibes only with the nerds in charge. Favoritism, if you’re not kissing up to management it’s hard to make a decent check.

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TaxRise Response
1d
Thank you for sharing your feedback. We strive to maintain a professional and fair workplace where employees feel supported and recognized for their contributions. We appreciate your perspective and are committed to making meaningful improvements moving forward.
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