Great place to work if you kiss the right butts - Customer Service Specialist TaxSlayer Employee Review

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome company paid vacation micro managing

Cons

Hostile work environment. They do not want seasonal employees so they will integrate more and more toward ai to do human jobs.

Explore other reviews about TaxSlayer

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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