Does TaxSlayer pay their employees well?

According to anonymously submitted Glassdoor reviews, TaxSlayer employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at TaxSlayer. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at TaxSlayer?

72% of TaxSlayer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TaxSlayer 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at TaxSlayer?

Customer Service Representative (11) , Software Developer (9) , Developer (3) , Tax Associate (3) , Customer Support (2) , Customer Support Representative (2) , Customer Support Specialist (2) , Full Stack Developer (2) , Manager (2) , Marketing (2) , Pro Support (2) , Sales (2) , Systems Engineer (2) , Tech Support (2)

What are the pros of working at TaxSlayer according to real employee reviews?

"It's the best place to work in augusta!" ((in 7 reviews)); "Most of the employees are friendly and willing to help." ((in 6 reviews)); "Meet great people" ((in 6 reviews)); "Some benefits were good overall" ((in 6 reviews)); "Great culture, people really love working for this company and it makes going to work more fun" ((in 5 reviews))

What are the cons of working at TaxSlayer according to real employee reviews?

"Low pay and a token bonus program." ((in 8 reviews)); "Requires crazy hours all "tax season" which becomes longer every year" ((in 6 reviews)); "As mentioned, this company suffers from extremely poor leadership." ((in 4 reviews)); "Departments and middle management very territorial, you will need to stay in your lane." ((in 3 reviews))

What are the top reviewed TaxSlayer locations?

Evans , Augusta , Atlanta , Washington , Charlotte , Greenville , Memphis , Jefferson , Warrenville , Charleston , Summerville , Grovetown

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TaxSlayer reviews

TaxSlayer - Customer Service Representative TaxSlayer Employee Review

5.0

May 31, 2018

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great family atmosphere! Everyone works as a team! Exceptional company to work for! Paid Time Off!

Cons

Working every other weekend and extended hours during tax season. However, the overtime pay is always nice!

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5.0

Jun 19, 2026

Remote customer support agent

Recommend

CEO approval

Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0

Apr 30, 2025

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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Software Development Manager

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