Taxslayer great place to work - Customer Service Representative TaxSlayer Employee Review

5.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay fairly flexible schedule. Helpful staff. Possibility of going full time if position s are available

Cons

Some problems seem to take forever to resolve so being a call center you listen to all the complaints with no solutions. Parking across the street is both crazy and dangerous

Explore other reviews about TaxSlayer

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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