Do not recommend - Customer Service Representative TaxSlayer Employee Review

2.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay Meet great people Ch are okay

Cons

Very little hours Managers are horrible

Explore other reviews about TaxSlayer

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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