Customer Service Rep - Customer Service Representative TaxSlayer Employee Review

3.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Structured schedule and training sessions

Cons

Nice company, just not my type of work! No hard feelings it just didn't work out.

Explore other reviews about TaxSlayer

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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