It was OK - Customer Sevice Specialist TaxSlayer Employee Review

2.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Annual company paid trips after tax season

Cons

No work life balance especially during tax season

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5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

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