Lack of Transparency - Customer Support Representative TaxSlayer Employee Review

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

Awesome company paid vacation micro managing

Hostile work environment. They do not want seasonal employees so they will integrate more and more toward ai to do human jobs.