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      Taylor Corporation

      Engaged Employer

      Taylor Corporation reviews

      Eh, could be better - Customer Service Representative (CSR) II Taylor Corporation Employee Review

      3.0
      Jan 1, 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers and decent training opportunities.

      Cons

      Not a fan of their bonus structure or the "bonuses" they give. They make you work on holidays, like Christmas Eve, but claim to be a "family oriented" company. Not enough CSR's for the amount of work we handle.

      avatar
      Taylor Corporation Response
      6mo
      Thank you for sharing your feedback. We’re pleased that you value your coworkers and development opportunities. We are sorry to hear about your experience with workload concerns and rewards. While many employees appreciate the flexibility of a PTO plan, we understand coordinating time off can be challenging during the busy season as we strive to meet the needs of our customers. We encourage you to share additional feedback with HR. Thank you for your dedication and for helping us improve.

      Explore other reviews about Taylor Corporation

      5.0
      Dec 22, 2025
      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      > Fantastic work environment > Excellent leadership > Will work with your schedule

      Cons

      > Honestly, don't really have any.

      avatar
      Taylor Corporation Response
      6mo
      Thank you for your kind words! We’re thrilled to hear you enjoy the work environment and leadership during your internship. Supporting flexibility and growth is important to us, and we appreciate your feedback. Best wishes for your future success!
      1.0
      May 14, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't any I can think of

      Cons

      Working at Taylor Corporation was one of the more frustrating experiences I’ve had. Very poor management that lacks communication. I witnessed favoritism being shown outwardly that contributed to a weak workplace culture. Leadership is disconnected. My concerns were ignored. They have a high turnover and I feel its due to lack of structure and inconsistency when it comes to management decisions. Managers frequently changed policies and expectations to the point it felt unrealistic. I felt undervalued, underpaid, with limited opportunities for career growth. I experienced leadership speaking negatively about employees which lowered morale.

      3
      avatar
      Taylor Corporation Response
      1mo
      Thank you for sharing your experience and for the time you spent with us. We’re sorry to hear your feedback and that you did not have a positive experience. Creating a respectful, supportive workplace is important to us, and your feedback helps us better understand where we need to improve. We remain focused on fostering an environment where employees feel heard, valued, and supported in their development. We appreciate your honesty and wish you the best.
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