Pros
Great Discount Ability to take home "damaged" merchandise Contests to get alot of merchandise, tea Free tea Very in depth training
Cons
Teavana wants to promote not only it's product but the "lifestyle" that goes with tea drinking. I don't see how this is possible. They often blast loud, obnoxious music. The sales process is stressful for the employee and the customer. Each employee has alot of sales goals and its never enough. You have to have great sales to get promoted, but *newsflash* just because you are a great sales person, you will not be a good manager! The biggest problem is that most of the management in store are former sellers who exceeded their goals, but they don't promote growth for other employees. I don't know how Teavana will be in the top 100 best places to work for with their turn over. Also, the pay rate is just over minimum wage...not that great!