Pros
Thirty percent Discount at Starbucks and Teavana Free mark out every week Arizona state university tuition reimbursement Free tea throughout shift 401k Stock program
Cons
Entirely too much communication to keep track of Conference calls that go on for hours that give very little information or motivation to increase sales High pressure to hit certain company initiatives out of what seems like desperation to make money from corporate Overall seems like a sinking ship Pay is nowhere where it needs to be for the responsibility and customer service expectations--good people don't want to work for 8 dollars an hour. They sell you on the bonus structure as an additional bump in salary, come to find out almost no one makes their goals so they are completely unattainable. You are expected to make beverages in between selling product and the beverages take away from the customers who want to buy product.