Pros
DRINKS: You get free drinks while on-the-clock. GRATIS + DISCOUNT: You get discounts at Starbucks and weekly gratis (coffee beans, Keurig cups, etc.). ENVIRONMENT: Friendly and calm, for the most part, except for terrible management. SCHOLARSHIP PROGRAM through Starbucks. GOOD HOURS FOR STUDENTS.
Cons
MANAGEMENT: First and foremost. The upper-level management does not take care of things properly by any means. I had serious issues at my store, which I reported, but nothing of value was done to fix these problems. People keep quitting in droves, so they seem desperate to keep anyone. STARBUCKS: Teavana is losing its uniqueness and sincerity. New teas aren't innovative and rarely have actual tea (white, green, black, oolong) in them. The product and marketing clash with the old earthy tones of the store as they orient toward millenials. POOR TRAINING: On all levels, and it is inconsistent from store to store.