Management divorced from reality - Account Manager TechSoup Employee Review

2.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

When it was a bit smaller this was a good place to work. I miss the era when the company appeared to be a real community and seemed to care about even its "lower" employees.

Cons

The priority of growth has taken over the idea of a nonprofit being a community, as in from what they consider to be the lowest to who is considered to be worth more money. Certain departments may be well paid, but the account management department does not pay a living wage. It has a management that is very "efficiency" oriented but not at all caring of retaining quality people who want to stay with a good company. Any warmth and real team spirit is gone.

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5.0
Jun 23, 2025
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CEO approval
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Pros

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Cons

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1.0
Jun 7, 2026
Recommend
CEO approval
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Pros

Work life balance and some tireless colleagues

Cons

No direction whatsoever. Chasing CEO's half baked ideas to produce very little of value. Using tech that is decades old and trying to be an authority on nonprofit tech. They give "promotions", which for them means no pay increase but taking on the work of someone who quit.

2
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