Good mission, interesting people, poorly managed - Anonymous employee TechSoup Employee Review

1.0
Aug 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really makes a difference in getting tech in the hands of non-profits at a fraction of the retail price. Many interesting and smart people.

Cons

Management is in denial and out of touch with what is going on in their organization. Lack of strategic thinking, lots of turf wars over petty things, and understandably unhappy employees. Management is very top heavy ad does not seem to get promoted on merit vs. longevity, the result is a pretty dysfunctional organization with lots of roadblocks that tie the hands of people who are working hard to get results. The organization loses a lot of good people for a variety of reasons and it just doesn't seem to change.

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Pros

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Cons

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1.0
Jun 7, 2026
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CEO approval
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Pros

Work life balance and some tireless colleagues

Cons

No direction whatsoever. Chasing CEO's half baked ideas to produce very little of value. Using tech that is decades old and trying to be an authority on nonprofit tech. They give "promotions", which for them means no pay increase but taking on the work of someone who quit.

2
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