Great opportunity to get your IT career off the ground - Help Desk Analyst TekSynap Employee Review

4.0
Apr 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Company culture is great, management really looks after the people. Very interesting work and good opportunities depending on what contract you are in and what your career plans are. Good benefits and PTO/holidays

Cons

The contract you are working under will determine what advancements you can make at that location. Pay is good but similar roles at different companies can have a higher starting salary. Holidays are subject to your specific role on the specific contract.

Explore other reviews about TekSynap

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and people. Leadership is available and tends to listen

Cons

I can't really think of any cons.

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

TekSynap promotes a culture that emphasizes caring for its employees. The company hosts regular events such as annual gatherings and provides holiday gifts, which help foster a sense of community. Compensation is a strong point, with salary being one of the most attractive aspects. Benefits are competitive with industry standards, including a medical PPO plan, dental and vision coverage, up to a 6% 401(k) match, $15K in education benefits, and 20 days of PTO starting out.

Cons

Leadership is weak and often prioritizes contract renewals over supporting employees. There is a clear disconnect between the corporate messaging in monthly communications and the reality on the government contracting side. Compensation limits, offer letters, and pay structures are frequently used to justify requiring salaried employees to work extended hours and weekends. Leadership does not address the underlying issues and instead continues to apply short-term fixes rather than implementing meaningful, long-term solutions.

See reviews by: Helpful|Rating|Date|All