Teradata has a hard time understanding the multiculturality of its employees and customers. It seems to me that processes, procedures, training, documentation, everything is done based on what happens in the USA. Some things work for other countries, some don't, and I see few actions to mitigate these problems. In countries where English is not their native language, customers want content in their mother language. So there is a rework and duplicate effort to meet these demands, in my opinion Teradata should look more carefully at countries with different cultures and languages and treat them with equity.
Another point that I see as improvement is the recognition of post sales work, certainly without sales there is no post sales, and the company is focused/oriented on sales, but the post sales should have larger visibility and recognition, for example see the Winners Circle program, the percentage of people from each department.
We have few chance of valuing post-sales work. Sales has the challenge of selling, and post sales the challenge of delivering what has been promised to the customer. Both are complementary and important, as well other departments, adm, fiscal, rh, etc , etc ,etc
