Just a job... - Senior Customer Service Representative Terminix Employee Review

2.0
Aug 14, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is very nice, especially for millennials. Having a set schedule, weekends off, the prizes and the environment is clean/nice to work in.

Cons

Every aspect of the job is centered around metrics and being "productive". There is absolutely no exceptions or personalization, every agent is expected to be and act the same. Attendance rules are very unfair and almost impossible. There is little to almost no room to grow within the company.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The interview itself was professional, and the position initially appeared to offer strong career potential. The compensation package, company vehicle, and advancement opportunities were what attracted me to apply in the first place.

Cons

The hiring process was excessively long, impersonal, and poorly communicated. I was repeatedly told the company was excited to have me join the team, yet I was never given an opportunity to discuss or explain my background before being rejected. Communication consisted almost entirely of generic, copy-and-paste emails, leaving me feeling like another number instead of a person.

See reviews by: Helpful|Rating|Date|All