Pros
You can make an OK living if your willing to sell your soul and give up all life activities...don't bother if you have a wife and kids...(Unless you are looking for a divorce)
Cons
Typical greedy publicly run company...every new CEO comes in and looks for more ways to gut and suck out every penny possible. With every new CEO and Director, the cesspool only gets deeper Employees are nothing but a number....0 value put into them Benefits are bare minimum...they spoon feed you a way to decline because that is exactly what they want you to do Call centers are total crap shoots that tell the customers whatever they want to hear...turnover there very high, no one ever knows what they are even saying to the customer...causes major issues with branches and customer escalations