Retention Specialist call center - Retention Specialist Terminix Employee Review

5.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The people and management you work with are amazing. They are very passionate about pest control services. They give training to their employees to make sure they are up to date on their products and services. They care about their employees' success by tracking your performance and work with you on how you can improve and reach your company goals.

Cons

Hence, the job title. you have to deal with inbound calls from customers who want to cancel their services. You have to hear customers' negativity all day which can drain you. Sometimes its not the whole day, but you do rely on your co workers to help with getting over it.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job enjoyed working with the branch, the sales team and the technicians

Cons

Once bought by rent a kill it became a very hard company to work for

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