1.0
Feb 13, 2011
Former employee
Philadelphia, PA
Recommend
CEO approval
Business Outlook
Pros
About the best I can say is that, as a service manager, you will have at least some measure of autonomy.
Cons
Poor classroom training for lower level employees (such as technicians and sales people) Focus is on getting the company paid- not at all on solving a customer's problems Managers are expected to cut corners in terms of materials, as well as time their employees spend doing service calls Horrible quality of goods and services Highly questionable business ethics